Privacy Policy

📄 Privacy Policy

Effective Date: 1st August, 2025
Last Updated: 1st August, 2025

Ayushyamandalam (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our mobile application (“App”) and website (“Site”), collectively referred to as the Platform.

By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.


1. Information We Collect

We collect only the information necessary to provide and operate our services.

Personal Information

  • Name

  • Email address

  • Phone number

This information is collected during account registration, login, or when communicating with us.


Payment Information

When you purchase paid courses or services, payments are processed securely through third-party payment providers such as Razorpay.
We do not store or have access to your payment card, bank, or UPI details.


Usage Information

We collect limited information about how users interact with the Platform, such as course access and session activity, to improve functionality and user experience.


Device & Login Information

For security and account management purposes, we collect and display login history, which may include:

  • Device name

  • Operating system

  • Browser type

  • IP address

  • Login date and time

This information helps users:

  • View their login activity

  • Detect unauthorized access

  • Improve account security

This data is not used for tracking, advertising, or marketing.


User-Generated Content

Users may voluntarily provide content such as:

  • Messages submitted through in-app customer support

  • Images uploaded as attachments in support tickets

These are used only to resolve support requests.


2. How We Use Your Information

We use the collected information to:

  • Provide access to free and paid courses

  • Manage user accounts and authentication

  • Process and confirm payments

  • Display login history for account security

  • Send important notifications and updates

  • Respond to customer support requests

  • Improve platform performance and stability

  • Comply with legal and regulatory requirements


3. Sharing of Information

We do not sell or rent your personal data.

We may share limited information only:

  • With trusted service providers (e.g., Razorpay, Firebase) strictly for operational purposes

  • When required by law or legal authorities

  • To protect the rights, safety, or security of Ayushyamandalam and its users


4. Permissions & Data Usage

The App requests permissions only when required for user-initiated features:

Network Access

Used to load content and check connectivity.

Media Access

Camera or media access is requested only when a user chooses to upload images for customer support.

Notifications

Used to send course updates, reminders, and important account notifications.

The App does not access personal data without user action.


5. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services

  • Fulfil legal obligations

  • Resolve disputes

  • Maintain platform security

Users may request deletion of their account and data by contacting us.


6. Security

We implement industry-standard security measures to protect user information.
However, no system can guarantee absolute security.


7. Children’s Privacy

The Platform is intended for users 18 years and above.
If you are under 18, you may use the Platform only with parental or guardian consent.


8. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Request information about how your data is used

  • Withdraw consent for non-essential communications


9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date. Continued use of the Platform indicates acceptance of the updated policy.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

📧 Email: support@ayushyamandalam.com
📞 Phone: +91 9364016116